Admissions Coordinator & Hospital Liaison

A Great Place to Work

Heartwood is a proud affiliate of National Health Care Associates. As a Certified Great Place to Work, we think that you are going to love it here. Your work will be meaningful to you. You will make a genuine difference in the lives of our aging guests and the families that love them. You will enjoy lasting bonds with the families you meet and with the teams you work on. And if you desire, you will experience real career growth where your expertise and dedication is valued and appreciated. We invite you to join our team!

What You'll Do:

As an Admissions Coordinator & Hospital Liaison, you will be one of the first points of contact for individuals and families considering admission to our facility. Your role involves guiding them through the admission process, addressing their concerns, and ensuring a smooth transition into our community. Additionally, this individual will travel to local health care establishments to talk with prospective residents for the Pines at Heartwood's assisted living center!

Key Responsibilities:

• Act as a liaison between prospective residents, families, and the facility
• Identify and develop referral sources
• Develop and maintain positive relationships with area hospitals and community agencies
• Generate public relations and marketing opportunities
• Coordinate and facilitate the admissions process, including paperwork and assessments
• Conduct pre-admission screenings and assessments
• Explain facility services, policies, and procedures to prospective residents and families
• Collaborate with healthcare teams to ensure proper care planning and coordination
• Maintain accurate records and documentation related to admissions

Help individuals and families transition to our care community in an environment where your expertise and dedication are valued and appreciated. Make a meaningful impact by joining our team as an Admissions Coordinator.

What We Offer

As an affiliate of National Health Care, our Heartwood team enjoys:

• Competitive compensation and benefits package
• Comprehensive training and mentorship
• Opportunities for professional growth and development
• Supportive and collaborative work environment
• The chance to make a meaningful difference in the lives of our residents

What You'll Bring:

Qualifications of an Admissions Coordinator include:

• Valid driver's license
• Reliable vehicle
• Business Administration degree and/or 3-5 years related experience in long-term care
• Knowledge of state and federal regulations governing the admission process within a nursing facility
• Empathy for the needs of individuals and families during the transition process
• Excellent presentation, communication and interpersonal skills
• Interest in the nursing needs of the aged and the chronically ill with the ability to work with both
• Ability to maintain confidentiality and professionalism in a healthcare setting
• Ability to work effectively in a team environment

We Hire for Heart!

National Health Care Associates (National) is proud to be a family-run organization since 1984. Like family, each of National’s centers are unique but share common values: Kindness, Service, Compassion and Excellence.  Today, our centers include more than 40 premier providers of short-term rehabilitation, skilled nursing, and post-hospital care including several named “Best Of” by US News & World Report.  When you join the team at a National center, you join a team that provides life-changing care to thousands of patients, residents, and families in a Great Place to Work Certified environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.