A Great Place to Work

Bloomfield is a proud affiliate of National Health Care Associates. As a Certified Great Place to Work, we think that you are going to love it here. Your work will be meaningful to you. You will make a genuine difference in the lives of our aging guests and the families that love them. You will enjoy lasting bonds with the families you meet and with the teams you work on. And if you desire, you will experience real career growth where your expertise and dedication is valued and appreciated. We invite you to join our team!

Facility Business Office Manager    

Position Summary

The Business Office Manager is responsible for the daily coordination census, billing, and resident funds to ensure regulatory compliance.  Efficient and maximized collection of accounts receivable.  Assist with submission and tracking through approval of Medicaid Pending applications. Accurate reporting of billing and cash collection activity.  Ensure full compliance of the resident fund ledgers. Perform month end reconciliation of census, revenue, accounts receivable, cash and banking and submission to Regional AR manager.

Recommended Minimum Position Qualifications

1. 3-5 years of billing and collections in a long-term healthcare environment, including management or supervisory responsibility.
2. Excellent team building and leadership skills are required.
3. Must have thorough knowledge of Medicare, Medicaid, Pending, Applied Income, and Managed Care reimbursement regulations.
4. The ability to handle multiple priorities; possess strong communication skills and have ability to work well in a high-pressure environment.
5. Strong working knowledge of Excel, Word, Outlook, and billing/eligibility software solutions: Point Click Care, Ability and RFMS.

Essential Duties and Responsibilities

1. Prepare, process, and maintain facility census to include reconciliation to midnight census report, enter payer changes and adjust payer information and revenue, accordingly, following NHCA guidelines.
2. Track and review all Admissions Financial Folder documentation immediately upon admission; resolve issues with appropriate staff per NHCA guidelines.
3. Prepare daily deposits received at facility  
4. Prepare and post daily deposits for Resident Trust Account, reconcile monthly, close accounts for discharged residents, follow up on outstanding checks, and all other responsibilities per NHCA guidelines.
5. Provide reports and analysis and attend meetings as requested by the Regional AR Manager, Administrator and Corp. A/R Director.
6. Document scanning
7. Meet with the Administrator at least weekly to discuss outstanding A/R balances and determine action.
8. Coordinate immunization billing logs with the Nursing Dept monthly and process according to Payor.
9. Attend weekly reimbursement meeting, perform triple check to review and correct all skilled/Part B payers as needed. Coordinate with Medicare Specialist when claims are ready for Core Submission for Medicare A/B.
10. Reconcile, process and report month end close per NHCA Month End Close procedures
11. Coordinate and oversee A/R Assistant as applicable
12. Handle resident and family inquiries
13. Generate and submit statements per following:
1. Private Pay
2. Applied Income Statements
3. Private Coinsurance
4. Medicaid Pending
5. Medicaid
6. Third Party Insurances
7. Medicare A & B- Notification will be sent to the Medicare Specialist to submit Medicare B claims when approved.
14. Report collection activity/status weekly with Administrator and for monthly A/R Reviews and requests per Regional A/R Manager, Administrator or Corp. Director of A/R.
15. All other duties as assigned.

#Tier1

What We Offer

As an affiliate of National Health Care, our Bloomfield team enjoys:

• Competitive compensation and benefits package including a 10% defined contribution retirement plan
• Comprehensive training and mentorship
• Opportunities for professional growth and development
• Supportive and collaborative work environment
• The chance to make a meaningful difference in the lives of our residents

What You'll Bring:

Qualifications of Business Office Manager include:

• 3-5 years of billing and collections experience in long-term care including management or supervisory responsibilities
• Thorough knowledge of Medicare, Medicaid, Pending, Applied Income, and Managed Care reimbursement regulations
• Ability to manage multiple priorities in a fast-paced, multidisciplinary team environment 
• Excellent team building, leadership and communication skills 
• Deadline driven, detail-oriented individual
• Proficiency in office software including Excel, Word, Outlook, and billing/eligibility software solutions (Point Click Care, Inovalon and RFMS)

We Hire for Heart!

National Health Care Associates (National) is proud to be a family-run organization since 1984. Like family, each of National’s centers are unique but share common values: Kindness, Service, Compassion and Excellence.  Today, our centers include more than 40 premier providers of short-term rehabilitation, skilled nursing, and post-hospital care including several named “Best Of” by US News & World Report.  When you join the team at a National center, you join a team that provides life-changing care to thousands of patients, residents, and families in a Great Place to Work Certified environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.